Useful Numbers and Links

Complaints

Appointments

Please telephone the surgery on 0845 675 0576 between the hours of 8.00 am and 10.00 am. You will be offered the first available appointment on that day. If you wish to see a specific doctor, please inform the receptionists who will do their best to accommodate you.

Morning surgery runs between 8.30 and 11.00 am, and afternoon surgery runs between 3.30 and 6.00 pm. These times can vary due to circumstances.

If an appointment is not available that day, you will be asked to telephone the surgery the following day at 8.00 am.

If you consider your condition requires you to be seen urgently by a doctor and cannot wait until the next available appointment, please inform the receptionist where the appropriate action will be taken.

Children

If you feel your child is very poorly and needs to be seen before the next available appointment, please bring them to surgery where they will be seen by the first available doctor on the premises.

Cancellations

Please inform the surgery as soon as possible if you are unable to attend for your appointment. This can then be offered to someone else and may mean the next time you require an appointment more choice will be available.

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